Eicon Networks S93 Installationsanleitung PDF herunterladen (Seite 61)

Installing Additional Components 61

9. Click ‘Finish’ and afterwards ‘Close’.

• If you want to use the configured modem with RAS, click ‘Ye s ’ in the corresponding

dialog box. Go on to step 10.

• If you do not want to use the configured modem with RAS but only with applications

such as HyperTerminal, click ‘No’. You can select the modem in your application.

10. In the ‘Remote Access Setup’ add the port which you have selected before (see RAS

setup on page 37). Before you can use the modem, you have to restart your computer.

Installing the Diva Server Telephony Service Provider

The Diva Server Telephony Service Provider provides a TAPI interface for the Diva Server

adapters.

The TAPI (Telephony Application Programming Interface) offers the possibility of

Computer Telephony Integration (CTI) for Microsoft operating systems. The TAPI is only

responsible for establishing and terminating a connection. The media stream in a

connection is controlled by a wave/audio driver. The Diva Server Telephony Service

Provider includes the Eicon Wave driver that controls the media stream. Based on this,

TAPI applications such as Interactive Voice Response (IVR), Automatic Call Distribution,

etc. can be used.

If you want to use the Diva Server Telephony Service Provider, you first have to install the

CAPI 2.0 driver (which you might have done during the installation process, see CAPI 2.0

on page 56).

Install the Diva Server Telephony Service Provider as follows:

1. Click ‘Start > Settings > Control Panel’. Double-click the ‘Telephony’ icon.

Note: If you are prompted to provide your ‘Location Information’, select the country

you are located in and enter your area code and number to access an outside line if

necessary. Click ‘Close’.

2. In the ‘Dialing Properties’ dialog box, click the ‘Telephony Drivers’ tab. Click ‘Add’.

3. In the ‘Add driver’ dialog box, select ‘Diva Server Telephony Service Provider’ and

click ‘Add’.

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Eicon Networks S93 Installationsanleitung Seite 61